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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of D J

D J

July 8, 2026

5  out of  5
rating by D J
"Matt consistently goes above and beyond for his customers. He's stepped in to help on several occasions, and I wouldn't hesitate to recommend him anytime."
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Fred cornwell

July 8, 2026

5  out of  5
rating by Fred cornwell
"The group at State Farm are wonderful and work hard for us."
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Annika Schroeder

July 1, 2026

5  out of  5
rating by Annika Schroeder
"Naomi and Matt are simply the best! They take care of my entire family and treat every friend I send their way like family too. They’ve helped us with homeowners insurance, auto insurance, umbrella policies—you name it!

What really sets them apart is their dedication to finding the best coverage at the best price. Every quote I’ve brought them, they’ve been able to beat. They’re knowledgeable, responsive, honest, and always willing to go the extra mile.

If you’re looking for an insurance team that genuinely cares about their clients and works hard to save you money, I can’t recommend Naomi and Matt enough!"
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Beth Heathcote

June 29, 2026

5  out of  5
rating by Beth Heathcote
"Matt and his staff worked very hard to help us obtain an insurance policy for our home. We really appreciated the dedication and persistence his team showed and made us feel important. I would recommend Matt to take care of your insurance needs"
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Doris Lovett

June 11, 2026

5  out of  5
rating by Doris Lovett
"I have been a satisfied customer for years here. The staff is professional, knowledgeable, helpful and kind. Office manager Naomi Acero is exceptional!

One day, I left the office and found I had locked my keys in the car. The office would be closing soon. I was stressed! I was given an estimated time of arrival of at least 45 minutes to over an hour for help to arrive.
Matt Waddell made arrangements for another company to come out sooner and WAITED WITH ME until help arrived.
After hours!!
I HIGHLY RECOMMEND."
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Sonya Garcia

June 10, 2026

5  out of  5
rating by Sonya Garcia
"Great customer customer service. Got a quote for personal items :)"
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Kristi Peterson

June 9, 2026

5  out of  5
rating by Kristi Peterson
"Matt is always so responsive to my questions. He is also always available ti review my policy so that I am getting the coverage i need. It’s very reassuring!"
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Tim Besson

June 8, 2026

5  out of  5
rating by Tim Besson
"Matt and his team are amazing! Whether you are dealing with a hail claim or personal articles, the service and response time could not be better. Highly recommend."
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Suzie McKerlie

June 3, 2026

5  out of  5
rating by Suzie McKerlie
"Helpful, friendly and quick to respond."
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Taironex Charriez

June 1, 2026

5  out of  5
rating by Taironex Charriez
"Such a great person thanks for the big big help!"
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Jen Clark

May 28, 2026

5  out of  5
rating by Jen Clark
"Matt Waddell and Naomi Acero have been helping me and my entire family for years, and they really make us feel like valuable customers and assist us with everything we need in a timely and professional manner. We greatly appreciate them."
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Anthony Reyes Jr

May 23, 2026

5  out of  5
rating by Anthony Reyes Jr
"Naomi was an amazing help with my stressful bonded title process! Thank you so much!"
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Lynna LePage

May 22, 2026

5  out of  5
rating by Lynna LePage
"Excellent customer service. Extremely nice and professional. They care about your needs and saved us a substantial amount from previous company. We couldna be happier."
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Brooks Riddlesperger

May 21, 2026

5  out of  5
rating by Brooks Riddlesperger
"Matt Waddell is great to work with. He shoots straight and lays out options to help us make informed decisions."
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Nancy Thompson

May 19, 2026

5  out of  5
rating by Nancy Thompson
"If you are looking for an insurance agency that truly cares about you and your business, I cannot recommend Matt Waddell and his State Farm team enough.
Having worked with other State Farm agents over the years, I can confidently say no one compares to Matt and his team. What sets Matt apart is that he genuinely takes the time to understand our business and our unique needs. He didn’t just send over policies or make phone calls — he came out to our office, sat down face-to-face with us, and took the time to learn who we are and what matters most to us.
The level of customer service from his entire team is exceptional. Anytime I call, they know exactly who I am — I never feel like “just another policy number.” Every interaction is met with professionalism, kindness, and responsiveness, and you can truly tell that everyone in the office cares about their clients.
In today’s world, it is rare to find this level of personalized service and genuine care. Matt and his team have earned our trust, and we are incredibly grateful to work with them. Highly recommend!"
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Richard Collins

May 15, 2026

5  out of  5
rating by Richard Collins
"Jeryi went over and above helping me purchase new auto insurance. She was professional and patient with me guiding me through the process. Hands down the most pleasant and easy process I've had buying insurance."
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Zach Bowen

May 15, 2026

5  out of  5
rating by Zach Bowen
"Matt Waddell and his entire agency have been great to work with. I have multiple Associations insured through his agency and he's always on the short list when reaching out to insure new properties. It's not only the competitive price and strong communication, but also that his agency understands the myriad of tasks a property manager deals with and off loads everything insurance related from my table."
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Thomas Struve

May 11, 2026

5  out of  5
rating by Thomas Struve
"Thank you State Farm.
I had been with the same auto/life insurance company for decades. After the latest price increases I’d decided to look elsewhere. I went on line and the insurance companies came crawling out of the walls. Then I started to talk to family and friends. The all recommended State Farm. I filled out the questionnaire on line and received a call from the local agency. The person who helped me was patience, polite, knowledgable and offered many options that the other company never offered. For coverage that is higher and better for much less that I had been paying, I have now switched to State Farm."
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Sammi Lake

May 8, 2026

5  out of  5
rating by Sammi Lake
"Matt and his whole team are fantastic! They are so easy and pleasant to work with for your insurance needs."
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David McCallister

May 8, 2026

5  out of  5
rating by David McCallister
"I am glad I gave Matt Waddell agency a chance to price my home and auto policies. Naomi was great to work with and explained everything thoroughly. Saved me thousands!!"
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Lee Wiggins

May 7, 2026

5  out of  5
rating by Lee Wiggins
"Purchased homeowner's insurance. Easiest and simplest transaction I have had with an insurance agent ever. Outstanding price and service."
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Brendan Joines

May 6, 2026

5  out of  5
rating by Brendan Joines
"I have been with Matt and his team for about 8 years now. Matt and his team have always provided outstanding customer service. They are all very friendly, prompt, and helpful. I have always been able to rely on them to provide quotes in a timely manner for car and home purchases with amazing rates. I highly recommend Matt and his team as I have had countless positive experiences and interactions with them."
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Toni Gierhart

May 5, 2026

5  out of  5
rating by Toni Gierhart
"I have been with Matt for several years now and will not go anywhere else, he is attentive and always takes time to talk to me when I have questions. Matt and his team are top notch."
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Althea Klein

April 25, 2026

5  out of  5
rating by Althea Klein
"Always knowledgeable and helpful!!"
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Alan Bancroft

April 23, 2026

5  out of  5
rating by Alan Bancroft
"I always get great service and if they say they will call me back they always call me back that’s unusual in today’s world!!"