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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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aggie catholic

October 12, 2026

5 out of 5 rating by aggie catholic
"Matt and his team are amazing! They are always helpful whenever I have a question about our policies, and their quotes have been better than other companies."
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Excellent Oyebami

October 7, 2026

5 out of 5 rating by Excellent Oyebami
"Saved us literal thousands on car insurance. Great guy"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Don Martinez

September 19, 2026

5 out of 5 rating by Don Martinez
"Alysia was a great help getting me set up for my families insurance needs. Thank you"
We responded:
"Don, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Colorado Spgs insurance team! - Your State Farm Agent, Matt Waddell "
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Kaitlynn Moore

September 16, 2026

5 out of 5 rating by Kaitlynn Moore
"⭐⭐⭐⭐⭐

Jessica Mullis

We had such a great experience working with her! She was incredibly helpful, responsive, and made the whole insurance process so easy for us. She took the time to go over everything with us and was able to get us a quote that saved us a HUGE amount compared to what we were previously paying. 🙌🏼

We really appreciate all of her help and how easy she made everything. We’re so glad we reached out and would definitely recommend her to anyone looking for better coverage and a better price! ❤️"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Colorado Spgs. "
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Pamela Mathis

September 11, 2026

5 out of 5 rating by Pamela Mathis
"Jessica was so helpful I love Statefarm I’ll never leave them again"
We responded:
"Thank you so much for your kind review, Pamela!  If you need insurance assistance, we are just an email or call away! - Matt Waddell, your State Farm Agent   "
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Leilani Garcia

September 11, 2026

5 out of 5 rating by Leilani Garcia
"From the beginning, Matt Waddell and his team at State Farm insurance has been phenomenal! Excellent customer service! Exemplary response time! Very understanding, passionate and knowledgeable"
We responded:
"Hi Leilani, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Matt Waddell, Your State Farm Agent "
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Jeanne Cline

September 9, 2026

5 out of 5 rating by Jeanne Cline
"I needed renters insurance and was assisted immediately by Jeyri. The whole process took about 15 minutes. I am very pleased with her professionalism and knowledge."
We responded:
"Hi Jeanne, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Colorado Spgs.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Matt Waddell "
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Gregory Hillier

September 8, 2026

5 out of 5 rating by Gregory Hillier
"Saved me a bunch of money."
We responded:
"Thank you so much for the 5 stars, Gregory! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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David Hazard

September 2, 2026

5 out of 5 rating by David Hazard
"Matt was very helpful i had an ongoing situation that was affecting me matt got me squared away in less than 24 hours im glad. i met you matt thanks again!"
We responded:
"Thank you for the 5-star review, David! We’re proud to serve the Colorado Spgs community and truly appreciate your support. "
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Michelle Sides

August 29, 2026

5 out of 5 rating by Michelle Sides
"Matt and his staff has significantly reduced my mother in laws property insurances. The staff is great, very helpful and accommodating."
We responded:
"Hi Michelle, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Matt Waddell, Your State Farm Agent "
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JJ Grad

August 28, 2026

5 out of 5 rating by JJ Grad
"The office is great, quick to respond and follow through. Been a client of for a number of years. Always great customer service."
We responded:
"JJ, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Haley Halcomb

August 25, 2026

5 out of 5 rating by Haley Halcomb
"Matt and his office have always been so easy to work with, and have multiple times gone out of their way to help me when I have questions. I actually switched from another agent to Matt’s office, and I am so glad I did. Give him a call, you won’t regret it!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Colorado Spgs. "
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Kim Ginter

August 24, 2026

5 out of 5 rating by Kim Ginter
"Matt Waddell's office has always been great to work with. They always helpful and respond immediately. So friendly seems like your talking to family and have saved us $ on our houses and cars."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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JimT Rothe

August 21, 2026

5 out of 5 rating by JimT Rothe
"Matt is an extremely effective insurance counselor with a broad range of experience. He has served the family for many years and is always concerned about and thoughtful for our changing insurance needs across the broad spectrum of issues we deal with. We have never been disappointed with his patient style of helping us make sure our exposures are properly insured. He deserves this 5 star rating from our family. JR"
We responded:
"Jim, thank you for the amazing review! Our Colorado Spgs insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Matt Waddell, your State Farm Agent "
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Mary Spradlin

August 20, 2026

5 out of 5 rating by Mary Spradlin
"Matt is always responsive to our questions and concerns. He has a great team on board too!"
We responded:
"Thanks so much for the fantastic rating, Mary! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Gary Tibbetts

August 20, 2026

5 out of 5 rating by Gary Tibbetts
"After my previous agent retired that I worked with for over 40 years I was needing a new insurance company not only for my personal insurance needs but also several commercial properties and a friend recommend Matt. I must say that I couldn't be more satisfied. Matt is very knowledgable in the commercial side as well as all of my personal insurance needs. He and his staff are always very prompt in communicating and solving any problems that arise. I would highly recommend Matt and his team."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Ashley Caldwell

August 20, 2026

5 out of 5 rating by Ashley Caldwell
"Such a great experience! They make everything so easy!"
We responded:
"Ashley, thank you for the 5 stars! I'm really happy to know you had a positive experience with our office. We're here to make things easy for you. Let us know if we can help with anything else!"
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Sonya Garcia

August 17, 2026

5 out of 5 rating by Sonya Garcia
"Great customer customer service. Got a quote for personal items :)"
We responded:
"We're overjoyed to hear that you had a fantastic time with our office! Your positive review means everything to us. Thank you, Sonya!"
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Jean Pineault

August 11, 2026

5 out of 5 rating by Jean Pineault
"Matt's office at StateFarm has been my primary insurance provider for autos and home for over a decade now. They are absolutely fantastic! Call them."
We responded:
"Thank you, Jean, for your wonderful review! I'm so happy to hear that you've been satisfied with our service for over a decade. Your trust means a lot to us. We're always here if you need anything else!"
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Carol Lawson

August 6, 2026

5 out of 5 rating by Carol Lawson
"We had a great experience when shopping our auto insurance with Jessica Mullis, a State Farm representative in Arizona, who works with Matt Waddell's office in Colorado Springs. Jessica was friendly, knowledgeable, and took the time to understand our insurance needs. She was able to quote better coverage and save us $200 on the 6-month premium from our previous company.

We met with Matt Waddell at his office. He reviewed everything carefully and provided the documents for our signature. He was professional, patient and made the entire process easy. He introduced us to others in his office and everyone was very friendly.

We highly recommend Jessica Mullis, Matt Waddell and the entire team to anyone looking for great insurance coverage and outstanding customer service."
We responded:
"Carol, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Colorado Spgs. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Matt Waddell and Team "
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John Schutz

August 4, 2026

5 out of 5 rating by John Schutz
"Matt and his team are great!"
We responded:
"Thank you, John! I'm happy to hear that you think so highly of our team. We strive to provide the best service possible. Let us know if we can help with anything else!"
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Bart Knox

July 29, 2026

5 out of 5 rating by Bart Knox
"Matt and his staff have always been very responsive and helpful! Highly recommend this agency!"
We responded:
"Bart, thank you for taking the time to leave us a review! I'm happy to hear that you find our team responsive and helpful. Your recommendation means a lot to us. Let us know if we can help with anything else!"
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Vicki Perez

July 23, 2026

5 out of 5 rating by Vicki Perez
"Very helpful and informative!"
We responded:
"Thank you, Vicki! I'm happy to hear you found our service helpful and informative. We're here to make things as clear as possible for you. Let us know if we can help with anything else!"
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Michael Horvat

July 21, 2026

5 out of 5 rating by Michael Horvat
"Great guidance, products and service."
We responded:
"Michael, thank you for taking the time to leave us a review! I'm happy to hear that you appreciated the guidance, products, and service from our office. We're always here to help if you need anything else!"
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Ericka Weed

July 11, 2026

5 out of 5 rating by Ericka Weed
"Matt is a phenomenal agent and many of my family members have various policies with him. He’s responsive, knowledgeable, trustworthy, and so easy to work with! I’ve had agents with other companies who are unresponsive and not around when you need to connect and ask questions, and plenty of unexplained premium increases. A family member recommended Matt 6 years ago and I’ve had my auto and renter’s insurance policies with him ever since. I’m now a loyal customer as he’s provided the best service I’ve had. Highly recommend Matt and his team! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️"
We responded:
"Thank you for your review, Ericka! I'm really happy to hear that you've had such a positive experience with us over the years. It's great to know that our responsiveness and service have made a difference for you and your family. We truly appreciate your loyalty and recommendation. Let us know if we can help with anything else!"